Returns and Refunds

Return Policy – No Refunds

Thank you for shopping with iRoar Global. We value your business and want to ensure you have a clear understanding of our return policy.

1. No Refunds:

We do not offer refunds on any events, products or services purchased through our website.
All sales are final.

2. Exchange Policy:

In the event that you receive a damaged or defective product, we will gladly exchange it for the same item.
To initiate an exchange, please contact our customer support team within [insert number of days] days of receiving your order.
The product must be in its original packaging and unused.

3. Shipping Costs:

Shipping costs for returns and exchanges are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., sending the wrong item).

4. Contact Information:

For any return or exchange inquiries, please contact our customer support team at ajones@iroarglobal.com

5. Exceptions:

Certain items, such as digital downloads or personalized/customized products, may not be eligible for exchange. Please check the product description for specific details.

6. Warranty:

If a product is covered by a manufacturer’s warranty, please refer to the warranty information provided with the product for instructions on how to make a warranty claim.

7. Changes to this Policy:

We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase on our website, you acknowledge that you have read and agree to our return policy.

If you have any questions or concerns regarding this policy, please do not hesitate to contact us.

Thank you for choosing IRoar Global for your purchase.